Quick answers to common questions
Yes, isubyo is completely free for groups. We don't charge any membership or usage fees. You can create unlimited groups and manage all your finances without any cost.
The mobile app is also free! Download it from the App Store or Google Play at no cost. You'll have access to all features on both web and mobile platforms.
No hidden fees. Our pricing is transparent. Any costs will be clearly communicated before you incur them. We believe in honest business practices.
Yes, we use 256-bit encryption to protect all your data. Your information is securely stored on our servers and never shared with third parties without your permission.
Yes! Both the web and mobile platforms support fingerprint and face recognition for added security and convenience.
We use industry-standard hashing algorithms and salt your password to ensure it's stored securely. We never store plain-text passwords.
Your data is retained as long as your account is active. After account deletion, we retain transaction records for 7 years for legal compliance.
Yes, you can export all your data in standard formats (PDF, Excel, CSV) at any time from your account settings.
Yes, you can request account deletion. However, we'll retain transaction records as required by law. Non-transaction data is completely removed.
You can access isubyo from any modern web browser on desktop, tablet, or smartphone. The mobile app works on iOS 12+ and Android 6+.
A basic internet connection is sufficient. Our platform is optimized to work smoothly even on 3G networks.
Yes! The mobile app has offline mode. You can view data and record transactions offline, which sync automatically when you go online.
Yes, isubyo complies with applicable financial regulations in all jurisdictions where we operate. We're committed to maintaining the highest standards of regulatory compliance.
Yes, we fully comply with GDPR regulations. Your data rights are protected, and you can request access, modification, or deletion at any time.
Since isubyo is free, there are no refunds to process. However, you can cancel your account at any time without penalty.